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About Us

How We Became A Brand.....This brand was made by the owner Ebony. She is 27 years old and is Maryland Based. She also has been inspired for many years to make this vision come alive. The launch of the company took off June 18th, 2020 and is planning to go far with other products besides cosmetics. The name was inspired by her instagram name caramelbbyy. Caramelicious has a goal through a passion to make our products with care especially for our customers. Our customer care is very important to us to provide the best service. Always check out our store for great deals on your purchase. Have any questions?, please don't hesitate to contact us.

Returns, Refunds, and Exchanges Policy

Allow processing to take up to 1-2 business days and shipping 3-7 business days. All business days apply except sunday.

Caramelicious has one goal in mind to give our customers a fair and enjoyable shopping experience as the rules apply. 

 

Exchanges: There will be no exchanges, all sales are final. 

 

Refunds: You can request a refund, contact us through our customer service email within 48 hours after your purchase. After 48 hours you will be credited store credit for purchase. 

 

Returns: You may request a return through our customer service email within a week after shipment. Items that are damaged or deffective will only be accecpted at this time due to Covid-19. (Any information regarding Covid-19 check the cdc website) Return payments will be returned in original form of payment. Also shipping fee is not refunded. 

Shipping: You will be asked to agree with the terms and conditions before order is complete. We are not responsible for any packaged orders once they have shipped. Please check with your local shipment facility for more information. 

Any questions or concerns, click the contact button below. 

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